Everything from estimate through final payment for roofing operations—estimates, permits, supplements, scheduling, tracking, and collections.

Our U.S.-based roofing operations team manages estimates and proposals (24-48 hours), insurance supplement preparation and follow-up, lead tracking and CRM updates, crew scheduling and material coordination, permit filing and daily follow-up, job cost tracking and budget monitoring, field-to-office communication with photos and updates, final inspections and closeout documentation, and payment collection (9-12 days average). We handle operational details so you focus on selling jobs, managing crews, and growing revenue.

A 30-45 minute working session analyzing your Strengths, Weaknesses, Opportunities, and Threats with a written action plan you keep.

The free SWOT analysis is a strategic operations audit for roofing contractors doing $250K-$10M. We cover Strengths (what's working), Weaknesses (where you're losing $120K-$450K annually), Opportunities (quick wins for next 90 days), and Threats (what breaks when you scale). You leave with a written SWOT summary, dollar-specific revenue leak analysis, prioritized action plan, and 90-day roadmap — whether we work together or not. No pressure, no sales pitch, just actionable intelligence.

$30,000-$60,000 annually based on volume, which is 40-60% less than hiring a full-time office manager.

Back office support costs $30,000-$60,000 per year depending on revenue volume and services needed (Pre-Sales, Production, Post-Sales, or all three). This is 40-60% less than hiring a full-time operations manager at $71,500-$200,000 yearly including salary, benefits, and training costs. No employee turnover risk, no recruitment cycles, no 90-day onboarding. Most contractors doing $1M-$10M see 3-5X ROI in year one through recovered revenue and eliminated bottlenecks.

Most roofing contractors see measurable results within the first week after a quick onboarding process.

After a 30-45 minute assessment and onboarding, your dedicated team works directly in your existing CRM (JobNimbus, AccuLynx, etc.). Within days, you'll see faster estimates (24-48 hours vs 3-7 days), better scheduling, clearer pipeline visibility, and smoother job flow. Most contractors save 5-10 hours in week one and recover 20+ hours weekly by week four.

Yes — we work directly in JobNimbus, AccuLynx, and most roofing CRMs without requiring any software changes.

Our team is trained on JobNimbus, AccuLynx, EagleView, Xactimate, CompanyCam, Buildertrend, Google Workspace, and Microsoft Office. We work directly inside your existing CRM, logging every call, task, and update in real-time so your teams maintain full visibility. No new platforms to learn, no data migration, no additional subscriptions, no workflow disruptions.

Professional teams use JobNimbus, AccuLynx, EagleView, Xactimate, CompanyCam, and adapt to your existing platforms.

Professional roofing back office services work with JobNimbus and AccuLynx (most common roofing CRMs), EagleView and Hover (measurements), Xactimate (estimating and supplements), CompanyCam (job photos), Google Workspace and Microsoft Office (documents), QuickBooks (financials), and various permit portals. The best teams adapt to your existing technology rather than forcing you to change systems.

U.S.-based support delivers professional communication, roofing industry expertise, no timezone issues, and client-facing capability.

U.S.-based support provides native English speakers who communicate professionally with homeowners, adjusters, crews, and city officials without language barriers. They work during your business hours (no 12+ hour timezone delays), understand American construction practices and local codes, and possess actual roofing industry knowledge rather than reading scripts. For client-facing roles requiring professional communication and real-time responsiveness, U.S.-based support delivers significantly better results.

Built by former contractors who scaled companies to $10M+, all customer and client facing team members are entirely U.S.-based, and strategic SWOT analysis before any sales pitch.

Roofing Ops Boss was built by former roofing contractors with 15+ years running actual roofing and general contractor businesses — we've installed roofs, managed crews, dealt with insurance claims, managed projects from $10,000 to $3.5M, and scaled companies from startup to $10M+. Our entire client and customer team is U.S.-based (not offshore), we lead with strategy through a free SWOT analysis before any commitment, and we're selective (only 3 clients monthly) because we focus on quality partnerships, not volume.

Yes—we manage supplements for residential, commercial, storm restoration, and multi-family roofing projects.

Our team manages supplements across all sectors: residential claims (asphalt, metal, tile, slate), commercial replacements (TPO, EPDM, PVC, modified bitumen), storm restoration (hail, wind, hurricane damage), and multi-family properties. We document damage accurately, prepare comprehensive packages meeting adjuster requirements, submit depreciation recovery claims, follow up weekly, and track approvals through final payment — whether it's a $15,000 re-roof or $3,000,000 commercial project.

Supplements take weeks when documentation is incomplete, follow-up is inconsistent, or submissions don't meet specific adjuster requirements.

Supplements take 2-3 weeks or longer when contractors file incomplete documentation, miss follow-up calls with adjusters, don't understand carrier-specific requirements for depreciation recovery, or fail to provide proper damage photos and measurements. Most contractors forget to pursue depreciation while managing production. Professional support ensures comprehensive documentation, weekly structured follow-up, organized tracking, and proper escalation—reducing approval time from 2-3 weeks to 72 hours and increasing rates from 70-80% to 95%+.

3-6 days with professional filing and daily follow-up, or 15+ days with passive submission and no follow-up.

Permits take 15+ days when contractors file and wait passively. Professional coordination reduces this to 3-6 days by filing within 24 hours of contract signature, calling the building department daily, understanding which municipalities require pre-inspection contact, knowing which inspectors are backlogged, and knowing when to escalate. Faster permits mean jobs start sooner, crews stay scheduled, and you don't have $200,000+ stalled across jobs in permit limbo.

Yes—production support coordinates crews, materials, sub-contractors, inspections, and homeowner availability to eliminate delays.

Production support handles crew scheduling by eliminating double-booked teams, synchronizing material deliveries with crew availability, scheduling subs (dumpsters, siding, gutters) to arrive when needed, confirming homeowner availability before crews arrive, tracking inspections with city officials, and maintaining daily field-to-office communication. This prevents failures that delay $45,000 jobs by a week, frustrate crews, and damage customer confidence. Everything stays synchronized from tear-off through final inspection.

Back office support works alongside your office manager, handling time-consuming tasks so they can focus on strategic work.

Back office support doesn't replace your office manager—it makes their job easier. While your manager focuses on high-level coordination, client relationships, team leadership, and strategic planning, we handle time-consuming tasks like estimate preparation, supplement documentation, permit filing and follow-up, scheduling coordination, CRM updates, and payment tracking. This frees your manager from administrative work to focus on growth initiatives and process optimization instead of data entry and follow-up calls.

We work directly in your CRM with controlled access, sign NDAs, and follow strict data security protocols.

We work exclusively within your existing CRM using role-based access controls you define. Every team member signs a comprehensive NDA before accessing your systems. We follow industry-standard security practices including secure password management, encrypted communication, regular security training, immediate access revocation upon team changes, and data privacy compliance. Your information stays securely in your CRM—we're the remote team operating with the same security standards as in-house employees.

We guarantee our operational processes and performance standards, with a 90-day performance commitment.

While we cannot guarantee specific dollar amounts (every business has different variables), we guarantee our processes: permits filed within 24 hours with 3-6 day average approvals, supplements submitted within 72 hours with 95%+ approval rates, systematic closeout driving 9-12 day average collections (vs 45-60 day industry average), and 24-48 hour estimate turnaround. If we're not meeting these standards within 90 days, we'll identify issues, adjust processes, or part ways professionally. Most clients see measurable results in week one.